2nd September 2024
Application Support Manager
PMO / Project Support
London
£65,000
Application Support Manager
London – Hybrid – x2 days in office
Salary – £65,000
Are you an Application Support professional with proven experience in a senior or managerial position? Would you like to join a forward-thinking, industry-leading licencing company that place a huge emphasis on company culture? Due to recent growth, my client is looking for an experienced Application Support Manager to support a bespoke system within the business. This is a fantastic opportunity to join a small but dynamic support team & take them to the next level.
Responsibilities:
- Lead and manage a small team of highly functional application support professionals, fostering a collaborative and efficient work environment.
- Prioritize and respond to support tickets, ensuring timely and effective resolution of issues.
- Utilize a strong understanding of SQL and MS Office to troubleshoot and resolve application-related issues.
- Continuously seek ways to enhance support processes and improve overall team performance.
- Maintain excellent communication with both technical and non-technical stakeholders, ensuring clear and concise updates on ticket progress and resolution.
Requirements:
- 7+ years of experience in a senior or managerial application support role, with a proven track record of success.
- Strong proficiency in SQL and MS Office, with the ability to quickly diagnose and resolve technical issues.
- Experience managing and leading a team, with the ability to motivate and develop team members.
- Exceptional communication skills, capable of translating complex technical information for non-technical stakeholders.
- A proactive approach to problem-solving, with the ability to prioritize and manage multiple tasks simultaneously.
If this sounds like the role for you, hit APPLY & a consultant will be in touch.
Consultant - Chris Kilbey
Telephone: 0207 392 7502
Email: chris.kilbey@spencer-rose.com
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