4th July 2023
Trade Floor Support Analyst
Project Management
London - The City
£55,000 - £65,000 per annum
Trade Floor Support Analyst
City of London/Hybrid
£55,000 – £65,000 per annum + annual discretionary bonus
On behalf of a market leading financial services organisation, I am seeking an experienced Trade Floor Support Analyst to join an established team. The successful applicant will have experience supporting a Windows Server environment alongside trading applications eg, Reuters, Bloomberg.
Due to the organisation operating a hybrid work model, you must be within commutable distance of their City of London offices and willing to be office based 3 days per week.
Responsibilities:
- Deploy and support complex in-house applications
- Proactively manage business critical, 24×7 Real Time applications to identify issues and potential problem areas
- Interact with various internal IT support functions; Development, Quality Assurance, Operations to troubleshoot and resolve complex problems
- Actively identify incidents and as necessary, manage the incident resolution process to provide service recovery and manage client communications and expectations in respect to incident resolution
- Ensure compliance with departmental policies (ie change management, IT security standards, release management, incident management)
- Work with all parties to provide services to agreed SLAs
- Fulfil any additional/ad hoc duties as required to meet the needs of the business
- Responsible for communicating with Analytics management in an effective manner.
Experience/Skills required:
- Previous experience working in a Trade Floor support capacity or proving support within a financial services environment.
- Knowledge of trading systems is required
- Good understanding of Windows server infrastructure & technology (eg IIS, Telnet, tracert, computer management, etc.) is essential
- Good understanding of high-level Networking systems (eg Firewalls, load-balancers, etc.) is essential.
- Able to work under pressure and keep focus and be calm
- Strong decision making skills and ability to prioritise and meet deadlines
- Strong interpersonal and relationship-building skills, client service orientation and resilience.
Consultant - Brendan Connolly
Telephone: 0207 392 7512
Email: brendan.connolly@spencer-rose.com
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